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AC installation south shore

Newsletter - FALL 2011

Delivering more than oil

Dear Friends,

Last year’s winter weather brought out the best in our team. They worked long hours so your family had the fuel they needed to stay comfortable, even during the worst days. And whenever a customer reported a loss of heat — even in the middle of the night — our technicians snapped into action to fix the problem as soon as possible.

You can always rely on us to make sure you’re never low on fuel, regardless of the severity of the weather. To ensure prompt deliveries, we may send an extra
man on the truck, like we did last winter, to help pull the hose through heavy snow. We even helped clear away snow for some of our elderly customers.

Let’s hope for a “kinder” winter this year. Regardless of what happens, though, know that you can count on us if things get rough — again.

Because we don’t just deliver oil, we deliver great service.

Warmly,

Ken Williams
President

Buyer beware

We know you’ve seen those mailings for heating oil at discounted prices. So what’s behind these offers?

The latest ones come from companies who can afford to “swallow” the cost of a low introductory price — up to a point. Once you’ve signed on the dotted line and the introductory period is over (usually after the fi rst delivery!), they step up your price until you are paying much more than you would with Scott Williams.

You should also take a close look at the bare-bones service plans these companies offer, which do not cover the most expensive parts on your system like ours do. We save our service plan customers a lot of money on repairs because they do not have to pay to replace costly parts.

So stick with us and we’ll help you save money the right way. Our superior service reduces your aggravation and gives you real peace of mind!

Help our drivers

With all the snow this past winter, many of our customers went out of their way to keep a clear path to their fill pipe. Thank you! Our drivers really appreciated this.

It’s hard enough to drag a 45-pound fuel hose around all day. It’s even tougher when you have to pull that heavy hose over mounds of snow to reach a fill pipe.

No matter the season, it’s always important to keep your fill pipe unobstructed. This helps us get fuel to everyone as fast as possible.

Don't make this mistake

The biggest mistake people make when replacing a heating system is choosing the wrong contractor. Here are some things to watch for.

Any contractor should know how to properly size your new system — not too small or large. The certified technicians at Scott Williams, who have installed hundreds of systems, go to great lengths to ensure that your system is sized properly and then expertly installed to give you years of effi cient comfort.

Look beyond price alone and make your decision based on the company’s reputation and experience.

Always get a written guarantee before you hire a company. Scott Williams stands behind our installation and repair work with a 100% satisfaction guarantee.

We never install low-grade equipment just to get a low bid. We only install top-quality equipment that has met the test of time, like Buderus and Smith boilers and Thermo Pride furnaces.

Getting new equipment: a painless process

Did you know that virtually all of our equipment replacement jobs are completed in a single day? We take pride in our process, which coordinates all of our specialists to accomplish each installation as seamlessly as possible.

We have a veteran work force that is committed to producing high-quality installations for our customers. They show up as scheduled, work neatly and professionally, and when they are done, they return your home to the condition in which they found it. Before you know it, your job is complete and the mess is gone — including your ugly old boiler or furnace!

This way, you can begin enjoying greater comfort and savings as soon as possible!

A new system can pay for itself

“How do I know when it’s time to replace my heating system instead of repairing it?”

That’s a question our technicians hear a lot when they’re out on a service call. If the repair includes the replacement of major parts, this often indicates that your system is nearing the end of its life span. You also need to ask yourself how efficient your system is.

Even if your heating system is just 15 years old, it has a lower effi ciency rating than the heating systems of today. It could be using 30% more fuel than a new one. At today’s fuel prices, it wouldn’t take long for your replacement system to pay for itself.

We’ve helped many customers save a lot of money on fuel by installing a new system. We’ve also helped them apply for rebates from the MassSave program, which is now offering rebates ranging from $400 to $1,000. Contact us for details!

92 Copeland St PO Box 542 Quincy, MA 02269

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