What our
customers say

I have always been happy with your service. You are always promptly responsive, no matter when I call you, and it is appreciated.

— Mary S, Quincy

Scott Williams Newsletter

Looking Back, Looking Ahead

Ken Williams

Dear Friends,

As winters go, this past one doesn’t rank up there with among the worst we’ve seen. Still, we had our fair share of bitter cold, with a few snowstorms thrown in for good measure.

Our team worked as hard as always to make sure customers stayed warm. We want to thank them for their long hours of work, often in tough conditions. We also want to thank you for your help, especially for keeping driveways and oil tanks clear after a snowfall.

With the warm weather here, now is a good time to think about replacing old heating equipment. Please consider taking advantage of some great rebates from Mass Save as well as the Massachusetts Energy Marketers Association (MEMA).

MEMAMass Save

Right now, you may qualify for rebates of up to $800 from Mass Save on a new oil heating system, plus a 0% loan of up to $25,000. Meanwhile, MEMA offers rebates of up to $300 on a new oil heating system and $200 on a new oil tank.

Warmer days also mean it’s time to make sure your air conditioning system is ready to go. Don’t forget that we can help you keep your cool, with expert installations, maintenance and repairs.

Whatever you need, remember that we are just a call or a click away. Here’s to a great summer.


Ken Williams

Warm Weather and Your Oil Tank

Oil tank

The last thing you’re probably thinking about right now is your oil tank. But here’s why you should be. In warm weather, condensation can easily occur in a near-empty tank. This can result in sediment and sludge forming at the bottom. The sludge can then get into your fuel lines, clog filters and nozzles, and cause a breakdown.

Buildup of sludge will also corrode your tank from the inside, potentially resulting in tank failure.

If you’re not signed up for automatic deliveries, call us for a fill-up in the spring to prevent this problem. We also recommend that you enroll in our Tank Guard protection plan. It guards against corrosion while covering you for the cost of a replacement tank — up to $2,000.

If you’re ready for a new tank, you can save in two different ways. MEMA offers a $200 rebate for qualifying tank upgrades. You can pair that with a $100 discount from our sister company, Bond-Tite, which handles tank removals and installations for our customers.

Call us or contact us to request more details.

Heating Oil: What the Future Holds

Heating oil today is light-years ahead of where it was just a few decades ago. And the future is even brighter.

What’s in your oil tank?

The heating oil industry continues to undergo a revolution in the advancement of its fuel — and the equipment used to burn that fuel.

Pathway to carbon-neutral liquid fuels

Thanks to research and development being spearheaded by the National Oilheat Research Alliance (NORA), heating oil is being made more cleanly and efficiently than ever before. The overall goal is to keep improving the quality of fuel and the efficiency of oil heat equipment. This will further reduce the carbon footprint and actually turn heating oil into a carbon-neutral energy source.

The industry is also working on the development of an oil-fired thermal heat pump, to provide more equipment options for oil heat consumers.


With all of this in the mix, it’s no wonder that NORA has raised an alarm about a push by some states to encourage conversions to electric heat. Research has shown that such “policy-driven electrification” would increase the average residential household cost, result in minimal reductions in emissions and put a severe strain on the electric grid.*

“It is premature for policy makers to consider regulating against heating oil when all liquid fuel furnaces and boilers could be run on a low-carbon alternative fuel before 2035,” says John Huber, NORA’s president. “The capability of the oil heating industry to innovate and reduce carbon emissions has not been adequately recognized.”

*Source: Richard Sweetser presentation, NORA Technology Workshop, Sept. 2018.

Safety on all fronts

We talk a lot about the importance of great service. And a huge part of that is safety — for your home and property, for our staff, and for the environment.

It starts with our product. Heating oil is exceptionally stable and safe. It cannot explode — even if you drop a lit match into it. Heating oil is also much safer in the case of a carbon monoxide leak, because you will get a warning sign about a malfunction — unlike with natural gas.

TechnicianMother and babyFuel truck

In addition, the highly refined fuel we deliver is better for the environment, because it burns more cleanly, with fewer emissions, while producing more Btu’s of heat.

Our staff is highly trained, and their training ensures careful handling and storage and protects against spills, accidents and injuries. Our team is dedicated to embracing the latest technologies and best practices in order to maintain the highest standards for health and safety.

This end-to-end commitment to safety can’t be duplicated by the natural gas utilities. Problems with gas pipelines can often go undetected, and may result in property damage. Last year in Massachusetts, a faulty pipeline led to several gas explosions and numerous fires.

Today’s oil storage tanks


Furnaces and boilers aren’t the only types of oil heating equipment that have improved substantially over the years. There have been major advancements in heating oil storage tanks too! Here are a few things to know that will help you make good decisions about the tank on your property:

  • Aboveground is the way to go. Homeowners prefer to have their oil tanks easily accessible, either in their basement or outside their home. Aboveground tanks are smaller and easier to work with, and they provide extra protection.
  • Keep it current — go modern. Today’s tank technology is truly impressive. Some aboveground tanks are double-walled to give homeowners complete peace of mind. Plus, some tanks boast 20-year and 30-year warranties.
  • Sleek designs. When it comes time to sell your home, an aboveground tank will make your property much more marketable. If you have a new and improved aboveground tank located outside, this can even add to your curb appeal. Today’s aboveground tanks look a lot more attractive than the ones you might have seen at your grandparents’ house decades ago!


Heating oil storage tanks are strong, sturdy and durable. But, like any other piece of equipment, they won’t last forever. So if you own a tank that is more than 30 years old — whether it’s aboveground or underground — call us to start researching your replacement options. You won’t be disappointed by what’s available today!

The new normal for heating oil prices

Thanks to big increases in domestic supply, a reduction in global demand and a strong U.S. dollar, oil prices are well below the levels of a few years ago — and are expected to stay stable for the foreseeable future. The U.S. Energy Information Administration has described this as a “new normal” in heating oil prices.

While prices can fluctuate throughout the year depending on factors like the weather, supply and demand, and geopolitical events, the current outlook bodes well for the future. You can feel confident knowing that heating oil will keep you safe and warm without breaking the bank.

Good News About Oil Heat

Good news

Not only did heating oil prices stay stable for most of this past heating season, this stability is a trend that’s expected to continue.

But there’s even more to like about the direction in which oil heat is heading. As part of our commitment to fuel efficiency and energy conservation, Scott Williams delivers Bioheat®, a blend of ultra-low-sulfur heating oil and 5% plant-based oil. This fuel burns extremely cleanly, and it’s compatible with any system that uses conventional heating oil.

With all this good news, we hope that you will keep on believing in the great value, safety and eco-friendliness of oil heat — as all of us at Scott Williams have always done.

Ask the Expert

Chris Sands

Q: I’m tired of dealing with window units to cool my home; can you retrofit my home for central air conditioning?

A: If you heat with a steam or forced hot water boiler, we can retrofit your home with ductwork with a minimum amount of disruption. If you already have a furnace and ductwork, we can easily install a central A/C system for you. We can mount a cooling coil on top of the furnace and install a condensing unit outside.

Q: How do you know which system is best?

A: We’ll perform a complete comfort analysis of your home, speak with you about your needs — and your budget — and then help you choose the right size and type of system. Rest assured, we’ll install it properly so that your new cooling system will keep your home comfortable at an affordable cost for years to come.

Make Payments the EZ Way

EZ Pay

It’s never fun to pay for all your fuel in just a few months. Why not join the more than 80% of our customers who’ve signed up for our EZ Pay plan?

EZ Pay spreads your fuel costs out throughout the year. We’ll review your fuel use over the past few winters to calculate your monthly payment amount.

Many of our customers like to combine EZ Pay with automatic deliveries. Getting on our automatic delivery schedule eliminates the task of checking your tank and calling in your order. Why not make winter as easy as possible?

Speaking of easy, we also offer convenient ways for you to make your payments, including our electronic funds transfer (EFT) service, which authorizes your bank to pay us without your having to write a check. We highly recommend this payment method!

To find out more about any of these programs, call or browse our site. The EZ Pay plan begins in July. Contact us today and we’ll set you up!