I have always been happy with your service. You are always promptly responsive, no matter when I call you, and it is appreciated.
To our customers on Automatic Delivery: Our computerized system tracks your fuel usage history as well as day-to-day temperatures, which we measure by “heating degree-days.” Based on this information, we know when your tank is about one-quarter full, which is when we’ll schedule your delivery. However, during this crisis, we have noticed differences in normal fuel usage for many of our customers. If you have had recent changes in your household (e.g. working from home, kids home from college, others staying with you) – or conversely, not currently living in the home we service, all of which could affect the amount of fuel you’re using – please contact or call our office at 617-861-9689. Thank you!
COVID-19 is disrupting our lives in many ways. We have been closely following the guidance given by the CDC and by state and federal authorities. Our highest priority is the health and safety of our customers and our employees.
What we are doing for your benefit:
What you can do for our employees:
Make sure we have your cell phone number and email address so that we have multiple ways to contact you in case we urgently need to reach you. This is a fluid situation, and we are in uncharted waters. We will update this page if the situation warrants it.
We look forward to the time when all this will be unnecessary. Until then, be safe.
Your Team at Scott Williams Oil