Heating oil delivery in South Shore Massachusetts.
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Frequently Asked Questions

 
  Do you have any questions about the range of products and services that we offer?
Click on the links above for the answers. if you don't see the question you are looking for, contact us. One of our representatives are waiting to answer your questions.

HEATING
Q: What should I do if my heating system doesn’t work?
Q: How does a furnace work?
Q: How does a boiler differ from a furnace?
Q: What is a cracked heat exchanger?
Q: On mild winter days my furnace runs in short blasts and my home alternates from being too hot to being too cold. How can I fix this?
Q: I hear a lot of talk about high-efficiency heating systems. How do you determine a heating system’s efficiency?
Q: Is there anything you can do about the smell of heating oil?
Q: At what temperature should I set my thermostat?
Q: Should I install a programmable thermostat?


WATER HEATERS
Q: What is an indirect-fired water heater?
Q: Why do oil-fired water heaters save money and prevent running out of hot water?
Q: What can I do to maintain my water heater?

REPLACE OR REPAIR
Q: How do I know if it is more cost-efficient to repair my old heating system or replace it?

AIR CONDITIONING
Q: What does SEER stand for?
Q: Is it OK to “mix and match” air conditioning components of different efficiencies? Just because my outside condensor unit is on its way out, does it mean I have to replace my indoor unit as well?
Q: My home has a forced-air furnace but no air conditioning. Can I add central air?
Q: My home does NOT have forced-air heating and there is no ductwork. Can I still get central air conditioning?
Q: What is PuronTM, and why should I be concerned about choosing this coolant for my air conditioning system?
Q: Why does it cost so much to run an air conditioning system?
Q: Do I really need a tune-up for my air conditioning system?

SERVICE
Q: Do you provide 24-hour service?
Q: How long do customers have to wait for emergency service?
Q: Do you use your own installation specialists or do you hire subcontractors?
Q: How long does it take to get an estimate on a new heating system?
Q: Approximately how long does it take you to complete an installation of a heating system?
Q: Do you offer service plans?
Q: Is annual maintenance necessary?
Q: How do I know what size heating or air conditioning system to install?
Q: I’ve been buying my oil from someone who sells cheap oil in the area but who doesn’t do equipment service. If I lose my heat, can you help me?

TANKS
Q: What are the different options for aboveground tanks?
Q: What’s the best way to protect an aboveground tank from problems?
Q: How long do aboveground tanks last?
Q: Are underground tanks subject to federal regulations?
Q: What options do I have for testing my underground tank?
Q: Can I replace my old underground storage tank with a new one?
Q: Where should I put my new aboveground tank?
 
     
 
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